Overview — What to expect

Angola’s banking sector is expanding and going digital quickly. If you live in Luanda — or plan to move — it helps to know the main banks, how to open an account, and the features available in mobile apps.

Major Banks in Angola

  • BAI (Banco Angolano de Investimentos) — large network, trusted, user-friendly mobile app.
  • BFA (Banco de Fomento Angola) — widely used for salaries and personal banking; solid mobile features.
  • BIC (Banco BIC) — accessible options for individuals and businesses.
  • Banco Económico — corporate & personal banking; digital platform improving.
  • Millennium Atlântico — leading private bank with modern digital services.
  • Banco Keve — smaller footprint, growing for customer-focused service.
  • Banco Yetu — innovation and inclusion focus; mobile services available.

Note: service availability, fees and app features vary by branch and account type.

How to Open a Bank Account (Step-by-Step)

  1. Choose a bank for convenience (nearby branch), app quality, and fees.
  2. Gather documents: passport/ID, proof of address (rental contract, utility bill or employer letter), and sometimes proof of income/employment.
  3. Visit a branch to apply; ask for a debit card and mobile app access.
  4. Activate online/mobile banking (you’ll typically receive SMS or email codes).
  5. Set up alerts and limits in the app for security.

Tip: Go early on weekdays. If you’re new in Luanda, bring an extra copy of each document.

Digital Banking & Mobile Apps

  • Payments & transfers: local transfers, QR/reference payments, and phone top-ups are common in-app.
  • Multi-currency: some banks offer AOA plus foreign-currency accounts — compare fees/availability.
  • Cards: request POS/ATM-enabled cards; confirm international usage and limits.
  • Notifications: enable push/SMS alerts for every transaction to boost security.

App names and features differ by bank — always check the latest version in the official store.

ATMs, Fees & Practical Tips

  • ATM availability: common in malls, main avenues and near large supermarkets; prefer machines inside secure locations.
  • Fees & limits: check withdrawal limits and daily caps; international cards may incur extra fees.
  • Exchange & FX: compare the bank’s rate with a reference before accepting.
  • Safety: cover the keypad, don’t accept help from strangers, and keep receipts until the balance updates.

If a machine retains your card, contact the bank immediately and block the card in the app if possible.

Information for general guidance only. Products, fees and app features change — confirm details with your branch or the bank’s official channels.